Front Line Training
Every year, millions of families flock to zoos, theme parks, aquariums, and museums. And while they’re enjoying all the thrills, spills, and smiles your site offers, you may be looking to make their guest experience even better with proper front line training. Perhaps you want to:
- Delight visitors with knock-their-socks-off service
- Create amazing, social-media-worthy memories
- Steer more guests to your site’s special events and exhibits
- Groom staff to be superb site “ambassadors,” team players, and leaders
You’re not alone. Attraction locations of all sizes want these things and more…
As America’s premier consultant for front line training at attraction sites and family entertainment centers, DEK Leadership delivers powerful, customized coaching techniques that have immediate impact and sustainable results.